Yearly Archives: 2017

Third Taxing District’s Touch-A-Bucket-Truck at Marvin Elementary

East Norwalk, CT (May 19, 2017) — TTD hosted its annual Touch-A-Bucket-Truck event at Marvin Elementary earlier this month.

Smiles and laughter from the students at Marvin Elementary School easily made the Third Taxing District (“TTD”) Touch-A-Bucket-Truck event even more enjoyable this year. When the TTD showed up to the Marvin Elementary School in East Norwalk with their digger derrick and bucket truck in the afternoon of May 19th, each class eagerly awaited to come outside and sit on the grass to learn about electrical safety.

A big thanks goes to Jim Smith, Cynthia Tenney, and linemen Bill Ruedeman and Paul Hedrick
of TTD, who all work so hard in making our community’s businesses and residents safe. Jim spoke to each class about both trucks and what purpose they served. He also spoke about why wearing a hard hat is so crucial for the linemen to have. When Jim asked questions, many hands from the crowds of children popped up as they shouted out answers.

Cynthia Tenney brought enough crayons and coloring books for each class, all with fun graphics about electrical safety. When the time came for teachers to go up in the bucket truck, the kids got excited because they could not wait to see their teacher up high in the air!

It was a great day for sure and we all can’t wait until next year, to again educate these bright young minds why it is so important to stay safe and have fun at the same time.

 

Third Taxing District Recognized For Reliable Service To The Community

East Norwalk, CT (May 1, 2017) — TTD has received national recognition for achieving exceptional electric reliability in 2016. The recognition comes from the American Public Power Association (“APPA”), a trade group that represents more than 2,000 not-for-profit, community-owned electric utilities.

The Association helps members track outage and restoration data through its subscription-based eReliability Tracker service and then compares the data to national statistics tracked by the U.S. Energy Information Administration for all types of electric utilities.

“This recognition helps demonstrate public power’s commitment to reliable electric service,” said the Association’s Senior Vice President of Engineering Services, Michael Hyland.

Public power has a strong track record of reliability, said Hyland. Nationwide, the average public power customer has their lights out for less than half the time, compared to other types of utilities.

“We are proud to receive this recognition. It is a testament to the hard work of all our staff to ensure that the lights stay on for all our customers,” said Jim Smith, General Manager at TTD.

For more information on the eReliability Tracker Program, visit www.publicpower.org/reliability.

About TTD
TTD operates a municipal, ratepayer-owned Electric Department that provides high service, reliable, low-cost electricity to East Norwalk residents and businesses. The company also supports the local community with concerts and holiday events, as well as supporting the East Norwalk Association Library and Norwalk Fire Department Firehouse, and maintaining the East Norwalk Historical Cemetery. The Third Taxing District is governed by a Board of three Commissioners and a Treasurer. The commissioners are elected by the residents to six-year terms. The Treasurer is elected for a two-year term. The Commissioners’ terms of office are staggered so that every two years one commissioner is up for election.

About APPA
APPA, previously known as the Association of Physical Plant Administrators, promotes leadership in educational facilities for professionals seeking to build their careers, transform their institutions, and elevate the value and recognition of facilities in education. APPA is the association of choice for more than 12,000 educational facilities professionals from 1,300 educational institutions in North America. APPA is recognized as an ANSI Accredited Standards Developer. www.appa.org
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Rehabilitation of Stroffolino Bridge

The Connecticut Department of Transportation is announcing that construction activities for the rehabilitation of the Stroffolino Bridge, Route 136 over Norwalk River in Norwalk will begin on or around April 13, 2017.

The project consists of work that will include storm armoring, waterproofing of the bascule pits by raising the front wall of the bascule piers to a projected high water elevation, repairing electrical conduit, limit switches, environmental upgrades consisting of a new oil water separator, installation of suction stand pipes, installation of new submersible sump pumps and upgrading the navigational lights.

There will be sidewalk and individual roadway lane closures for the repairs of the sidewalk hatches, work inside the bascule pit, the raising of the front walls of the bascule piers and for materials delivery. Occasional, short duration, full roadway closures are expected to take place during the evenings.

It is scheduled to be completed in September 2017.

Source: Senator Bob Duff’s Facebook Page – March 21, 2017

January 2017 Customer Satisfaction Survey

Thank you for your participation in our recent Customer Satisfaction Survey. Your input helps us to continue to provide YOU, our customer, with valuable services – from reliable power to top-notch customer service and communications. Additionally, we are always interested to hear about what we can do better and use the feedback we receive to address these areas as well.

With more than 250 responses on the latest survey, we’re extremely proud of the overall results and your confidence you have in our services. Here are the full results.

2017 CustSatSurvey

Your Voice Matters: Tell Us How We’re Doing

The start of a new year often makes you want to start fresh and think about changes you’d like to make.

At TTD, as we reflect upon 2016, we want to thank you for your continued support and trust in us and the electrical services that we provide.

Looking forward to 2017, we’d like to take this opportunity to invite you to take a few moments to complete our Customer Satisfaction Survey. As far as we’re concerned, all feedback is appreciated! Naturally, positive feedback helps us to know what we’re doing right. Negative feedback provides us with opportunities to improve in areas that need work. It’s important for us to know what aspects of our service can be improved upon so that we can continue to provide the best customer service in the industry.

Customer satisfaction is simple – deliver high quality services that either meet or exceed your customer’s expectations. That’s our commitment to you.

Power Cost Adjustment Reduction

As of January 1st, the Power Cost Adjustment (PCA) that appears on your electric bill has been reduced from $0.0270 to $0.0250 to reflect the updated wholesale cost of power charged to TTD by its wholesale power supplier, CMEEC.

You can view example electric bill calculations with the new PCA by clicking on the following links:

Residential Rates
Commercial Rates