Yearly Archives: 2017

Rehabilitation of Stroffolino Bridge

The Connecticut Department of Transportation is announcing that construction activities for the rehabilitation of the Stroffolino Bridge, Route 136 over Norwalk River in Norwalk will begin on or around April 13, 2017.

The project consists of work that will include storm armoring, waterproofing of the bascule pits by raising the front wall of the bascule piers to a projected high water elevation, repairing electrical conduit, limit switches, environmental upgrades consisting of a new oil water separator, installation of suction stand pipes, installation of new submersible sump pumps and upgrading the navigational lights.

There will be sidewalk and individual roadway lane closures for the repairs of the sidewalk hatches, work inside the bascule pit, the raising of the front walls of the bascule piers and for materials delivery. Occasional, short duration, full roadway closures are expected to take place during the evenings.

It is scheduled to be completed in September 2017.

Source: Senator Bob Duff’s Facebook Page – March 21, 2017

January 2017 Customer Satisfaction Survey

Thank you for your participation in our recent Customer Satisfaction Survey. Your input helps us to continue to provide YOU, our customer, with valuable services – from reliable power to top-notch customer service and communications. Additionally, we are always interested to hear about what we can do better and use the feedback we receive to address these areas as well.

With more than 250 responses on the latest survey, we’re extremely proud of the overall results and your confidence you have in our services. Here are the full results.

2017 CustSatSurvey

Your Voice Matters: Tell Us How We’re Doing

The start of a new year often makes you want to start fresh and think about changes you’d like to make.

At TTD, as we reflect upon 2016, we want to thank you for your continued support and trust in us and the electrical services that we provide.

Looking forward to 2017, we’d like to take this opportunity to invite you to take a few moments to complete our Customer Satisfaction Survey. As far as we’re concerned, all feedback is appreciated! Naturally, positive feedback helps us to know what we’re doing right. Negative feedback provides us with opportunities to improve in areas that need work. It’s important for us to know what aspects of our service can be improved upon so that we can continue to provide the best customer service in the industry.

Customer satisfaction is simple – deliver high quality services that either meet or exceed your customer’s expectations. That’s our commitment to you.

Power Cost Adjustment Reduction

As of January 1st, the Power Cost Adjustment (PCA) that appears on your electric bill has been reduced from $0.0270 to $0.0250 to reflect the updated wholesale cost of power charged to TTD by its wholesale power supplier, CMEEC.

You can view example electric bill calculations with the new PCA by clicking on the following links:

Residential Rates
Commercial Rates