Monthly Archives: January 2017

Your Voice Matters: Tell Us How We’re Doing

The start of a new year often makes you want to start fresh and think about changes you’d like to make.

At TTD, as we reflect upon 2016, we want to thank you for your continued support and trust in us and the electrical services that we provide.

Looking forward to 2017, we’d like to take this opportunity to invite you to take a few moments to complete our Customer Satisfaction Survey. As far as we’re concerned, all feedback is appreciated! Naturally, positive feedback helps us to know what we’re doing right. Negative feedback provides us with opportunities to improve in areas that need work. It’s important for us to know what aspects of our service can be improved upon so that we can continue to provide the best customer service in the industry.

Customer satisfaction is simple – deliver high quality services that either meet or exceed your customer’s expectations. That’s our commitment to you.

Power Cost Adjustment Reduction

As of January 1st, the Power Cost Adjustment (PCA) that appears on your electric bill has been reduced from $0.0270 to $0.0250 to reflect the updated wholesale cost of power charged to TTD by its wholesale power supplier, CMEEC.

You can view example electric bill calculations with the new PCA by clicking on the following links:

Residential Rates
Commercial Rates